New Client Information

When you arrive at our veterinary hospital located in Cincinnati, OH, you will be greeted by a receptionist who will ask for your pet’s information and any necessary paperwork. This may include your pet’s medical history, vaccination records, and any previous medical records.

If you are a new client, you may be asked to fill out a new client form with your contact information and your pet’s information. This will help the clinic keep track of your pet’s medical records and contact you for future appointments.

Once you have checked in, you may be asked to wait in the waiting room until a veterinary technician or assistant is ready to bring you and your pet to an exam room.

Once you are in the exam room, a veterinary technician or assistant will take your pet’s vital signs, such as temperature, heart rate, and respiratory rate. They may also ask you questions about your pet’s behavior, diet, and any concerns you may have.

After the initial assessment, one of our veterinarians will come in to perform a physical exam on your pet. This may include checking your pet’s eyes, ears, mouth, and skin, as well as listening to their heart and lungs. Our veterinarian may also palpate your pet’s abdomen to check for any abnormalities.

If your pet is due for any vaccinations or preventative care, we may administer them during this time. We will also discuss any necessary treatments or medications for your pet’s current health concerns, as well as address any questions you may have.